SellerGrid CRM

CRM that already
knows every shopper. CRM that knows every shopper.

Unified profiles, an analytics dashboard, segment creation, follow-up reminders, and a custom email builder — so your team sells, nurtures, and follows up from one place.Unified profiles, segments, reminders, and promo email — sell and follow up from one place.

Unified profile

Orders, tickets & campaigns

Analytics dashboard

LTV, retention & VIP growth

Segment creation

VIP, churn & cart audiences

Follow-up reminders

Never miss a next step

Email builder

Promotional emails, customized

Unified profile

One profile for every shopper touchpoint.One profile for every touchpoint.

Orders, tickets, and campaigns land on a single live record — LTV, preferred channel, and the latest shipment included. Your team stops jumping tabs to understand who they’re talking to.Orders, tickets, and campaigns on one live record with LTV and shipment status.

  • Store, Support, and Engage on one timeline
  • WhatsApp, COD preference, and city on the profile
  • No HubSpot sync. No Shopify CSV export.
Analytics dashboard

See who’s growing value — and who’s about to leave.See who’s growing — and who’s leaving.

LTV, retention, AOV, and VIP growth on one CRM dashboard. Spot churn early, then launch a segment, reminder, or promotional email before it becomes a backlog.LTV, retention, and churn risk on one dashboard — act before it becomes a backlog.

  • Commerce KPIs — not B2B pipeline charts
  • VIP growth and churn risk in one view
  • Insights that point to the next action
Segment creation

Build audiences that update when shoppers do.Audiences that update when shoppers do.

Create segments from live orders and tickets — VIP, churn risk, abandoned carts, and more. Use the same audience for follow-ups and promotional emails.Build VIP, churn, and cart segments from live orders — no CSV uploads.

  • Rules on AOV, LTV, last order, and tickets
  • Save once — reuse across email and reminders
  • No CSV uploads. No overnight sync lag.
Follow-up reminders

Never lose the next conversation.

Set reminders on any contact — call back after delivery, check a return, or nurture a VIP. Due times land on the profile so the team follows through without sticky notes.Set follow-ups on any contact — due times land on the profile.

  • Reminders tied to the customer profile
  • Due today, overdue, and upcoming in one list
  • Assign to yourself or a teammate
Custom email builder

Design promotional emails your brand owns.Promotional emails your brand owns.

Build promotional emails with a visual editor — hero, body, and CTA blocks you can customize. Send to any CRM segment without exporting contacts to another tool.Visual editor with blocks — send to any CRM segment without exporting contacts.

  • Drag-ready blocks for promo campaigns
  • Send to VIP, churn, or custom segments
  • Brand colors and offers, not a generic template dump
Connected by default

One profile. Segments, reminders, and email stay in sync.One profile. Everything stays in sync.

CRM lives inside SellerGrid — not a HubSpot you wire to commerce later.CRM inside SellerGrid — not a separate HubSpot sync.

CRM Orders Support Engage Finance

Update a customer once — Support, Engage, and Finance see it.

Built for Indian D2C

CRM that matches how Indian shoppers buy.CRM for how India buys.

WhatsApp on the profile

Preferred channel, language, and COD habit live with the customer — ready for follow-ups and promotional email.

Reminders that stick

Call-backs after COD delivery, return checks, and VIP nurture — scheduled on the profile, not in a personal notebook.

Festival & sale emails

Build promotional emails for Diwali, sale, and drop campaigns — then send to VIP or cart segments from CRM.

Why not just use HubSpot

A CRM built for orders — not just leads.

Commerce-native profiles without Marketing Hub complexity or Shopify sync debt.

What matters Separate HubSpot Extra stack SellerGrid CRM Recommended
Order on the profile Live commerce data Via Shopify sync Native live orders Payment, shipment & ETA included.
Designed for Primary use case Inbound / B2B leads D2C shoppers Carts, orders, tickets & LTV.
Segments → campaigns Engage without sync Marketing Hub + tools Same-platform Engage Segments power journeys instantly.
Support context On every ticket Service Hub add-on Native Support + CRM LTV & history on the conversation.
What matters SellerGrid CRM HubSpot
Order on the profile Live commerce data Native live orders Payment, shipment & ETA included. Via Shopify sync
Designed for Primary use case D2C shoppers Carts, orders, tickets & LTV. Inbound / B2B leads
Segments → campaigns Engage without sync Same-platform Engage Segments power journeys instantly. Marketing Hub + tools
Support context On every ticket Native Support + CRM LTV & history on the conversation. Service Hub add-on

Profiles, segments, reminders, and promo email — in one CRM.Profiles, segments, and email — one CRM.

Start a 60-day free trial — onboarding and setup included.60-day free trial — onboarding included.

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