SellerGrid Engage

Journeys that already
know the customer.

Email, SMS, WhatsApp, push, and web — triggered by real carts, orders, and CRM events. WebEngage-class orchestration on your commerce data. Zero second stack to sync.

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  • 60-day free trial
  • Free onboarding
  • No credit card required
Omnichannel

Email, SMS, WhatsApp, push, web

Journey designer

Visual orchestration & branches

Live segments

Behaviour, RFM & reachability

Event triggers

Cart, order, browse, churn risk

Personalization

Pop-ups, offers & content

Campaign analytics

Opens, revenue, influenced sales

Omnichannel campaigns

Reach customers where they already are.

Email, SMS, WhatsApp, push, and on-site web — one campaign manager, one audience. Channel availability never blocks the journey. Same omnichannel surface teams expect from WebEngage.

  • One audience across every channel
  • Native cart & order triggers
  • Revenue attributed in real time
Journey designer

Orchestrate workflows like you draw them on a board.

Drag triggers, waits, branches, and channel actions into a visual journey. Split on opens, purchases, or segment entry. Optimize while customers are still in the flow — campaign orchestration without a separate tool.

Segments & CDP

Build audiences from behaviour — not static lists.

Unify profiles from store, CRM, and engagement events. Segment on RFM, purchase history, reachability, and live behaviour. Campaigns always hit the right people because the data never left SellerGrid.

Event-based automation

Fire campaigns from real store events — not CSV uploads.

Cart abandoned, order delivered, product viewed, segment entered, churn risk — every commerce event can start a journey. Business triggers like flash sales and policy updates work the same way.

Personalization

Hyper-personalize messages and on-site experiences.

Dynamic content from CRM and catalog — name, last product, COD eligibility, offer codes. Web pop-ups and banners target the same segments as your journeys, so the site and inbox stay in sync.

Campaign analytics

See opens, clicks, and influenced revenue in one place.

Track delivery, engagement, and rupees attributed to each journey. Optimize channels and creative with live funnels — without exporting to a BI tool first.

Connected by default

Every campaign runs on live commerce data.

Engage is retention marketing inside SellerGrid — not a WebEngage instance you wire up later.

Storefront Orders CRM Engage Support Finance

One customer event. Campaigns, CRM, and revenue — updated together.

Built for Indian D2C

Channels Indian shoppers actually open.

WhatsApp + SMS first

Recover carts and announce drops on the channels that convert in India — not email alone.

Festival & sale campaigns

Launch Diwali, sale, and drop campaigns on WhatsApp and SMS — timed for when Indian shoppers actually buy.

Rupee-attributed ROI

See influenced revenue in ₹ next to opens and clicks — so marketing proves itself in finance terms.

Why not just use WebEngage

Same engagement power. Already inside your OS.

WebEngage-class journeys and channels — without syncing another CDP to your store.

What matters Separate WebEngage SellerGrid Engage Recommended
Omnichannel Email · SMS · WhatsApp · Push · Web Included Included Same channel mix, one campaign manager.
Journey orchestration Visual workflows & branches Included Included Triggers from native store & CRM events.
Customer data Profiles & segments Separate CDP + integrations Native CRM + orders No sync lag. No duplicate profiles.
Cart & order triggers Commerce events Via storefront / SDK integrations Native store events Cart, checkout, delivery — built in.
On-site personalization Popups & web messaging Extra web SDK / tags Native on storefront Personalize from live CRM & cart.
Catalog & stock Product data in campaigns Synced product feeds Live catalog & inventory Offers always match what's sellable.

Included in SellerGrid — no separate WebEngage-style license required.

Run retention like WebEngage — without leaving SellerGrid.

Start a 60-day free trial — onboarding and setup included.

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